st. helena hospital rated top hospitaL in the West path to excellence award n“Top performing hospital with 100its 2012beds.” to Excellence St. Helenaforawardedawardhasrated(NRCI),PatientsPathCorporation300toResearchValleyNationalNapaofdivisionHospitalaHelenaPicker,RCSt. Hospital Napa Valley higher than any other of its size in the western United States. “What is most important to us about this Path to Excellence award,” says Terry Newmyer, CEO of St. Helena Hospital, “is that it is entirely based on our patients’ experience at St. Helena Hospital. This is an achievement for our entire team—every employee throughout the hospital has made a contribution to making us Top in the West.” Key foundations of this success are the hospital’s active relationship with a generous community and a unique management philosophy that empowers each employee, from physicians to housekeeping staff, to improve quality and efficiency on an individual level. National Research Corporation is an international organization dedicated to improving the patient experience, and developed its Path to Patient-Centered Care to provide a clear framework of steps to take for lasting and successful improvement. Path to Excellence award recipients are among a select group of healthcare innovators leading the way on the Path to Patient-Centered Care. St. Helena Hospital is part of Adventist Health, a faith-based, not-for-profit integrated health care delivery system serving communities in California, Hawaii, Oregon and Washington. Our workforce of 28,700 includes more than 21,000 employees; 4,500 10 woodland Road medical staff physicians; and 3,000 volunteers. Founded on Seventh-day Adventist St. Helena , cA, 94574 health values, Adventist Health provides compassionate care in 19 hospitals, more than 150 clinics (hospital-based, rural health and physician clinics), 14 home care agencies, 707.963.3611 six hospice agencies and four joint-venture retirement centers. We invite you to visit www.sthelenahospitals.org for more information. 50 w w w. N A PA V A L L E Y L I F E M A g A z I N E . C O M AdVeRToRIAL FeATURe
NVLife_NovDec_2012
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